Ready for another exciting venture into the world of communication switches? I know, I’m not that keen on it either, but get ready because we will be embarking on a journey full of mystery, excitement, beautiful ladies, dangerous men and, of course, adventure. Who am I kidding, forget about all that fun stuff, I am here to tell you about the ZoomSwitch ZMS20-UC, a device optimized for unified communication functionality that allows users to gain even more control over phone and computer communications.
The ZoomSwitch ZMS20-UC tries to continue where ZMS10 left off and is meant to be used in applications such as Internet telephony, online music, unified messaging, and voice, video, and web conferencing. I have to admit that, to me, there is no job that’s more grinding, grueling and annoying than working in a call center and, if this can actually make it a bit less distressing, it is worth a more in-depth look.
With the help of the ZoomSwitch, users will be able to switch between a desk phone and a computer by just touching a button. It also gives people the ability to listen to online content and also conduct softphone conversations through the telephone’s handset or directly through their headset. As far as connectivity options are concerned, it can connect to any computer or telephone with the help of the supplied USB cable and the 4P4C (RJ9) handset cord.
As far as compatibility goes, it will work with most products, but especially Skype, Microsoft Office Communicator, Cisco IP Communicator, IBM Sametime, Avaya One X, Google Voice, Dragon Naturally Speaking, and so on. It is Plug and Play-compatible with Windows, Mac and whatever other operating system you might have. As far as pricing goes, the ZoomSwitch ZMS20-UC has an MSRP of 74.95 USD.